Zeta Smith is a leader known for developing talent and driving growth within some of the most respected global brands, including Starbucks, ExxonMobil and now Sodexo. She has taken the helm as CEO of Sodexo North America Seniors, overseeing more than 3,600 employees in more than 500 senior communities throughout the U.S.
Ms. Smith is a member of Sodexo’s Healthcare and Seniors Global Executive Committee and the North America Regional Leadership Committee for Sodexo, the global leader in Quality of Life services. Operating in 67 countries, Sodexo’s 470,000 employees serve 100 million consumers each day through On-site Services, Benefits and Rewards Services, and Personal and Home Services. With $10.76B in annual revenues in the U.S. and Canada, Sodexo’s 160,000 employees in North America provide more than 100 unique services that improve performance at 13,500 client sites. Sodexo is committed to supporting diversity and inclusion and safety, while upholding the highest standards of corporate responsibility and ethical business conduct.
Prior to joining Sodexo, Ms. Smith served as a Senior Vice President at Starbucks, where she was responsible for growth and development of over 4,000 stores in 37 states. In her 12 years at Starbucks, she led teams through both extraordinary growth and through an economic downturn. She learned that the best approach through it all is to focus on what one can control and do well – in her case, building engaged, motivated teams to deliver results.
Prior to Starbucks, Ms. Smith spent over 15 years at ExxonMobil, progressing through corporate and field operation management roles. While leading through constantly evolving market trends.
She received a Bachelor of Science from the University of Maryland and an MBA from George Mason University, where she was a member of the Gamma Sigma Honors Society. She serves as a national board member of Girl Scouts of the USA and previously served as a board member of Junior Achievement of Washington. As a member of Women Business Collaborative, her efforts accelerate the advancement of
all women in business.