Wanda Williams is the Head of Global Franchising at Yum! Brands. In her current role she is responsible for the Franchise Office, who leads global franchise management and partners with Taco Bell, KFC, Pizza Hut, Habit Burger and their franchisees to focus on franchisee unit level economics, share best practices and leverage the scale of Yum to provide unique franchise benefits. Previously, Wanda served as the Pizza Hut LLC, Vice President of Operations, responsible for the overall restaurant and delivery experience, including cutting edge technology, contactless operating procedures, and the operations growth strategy in the United States for 6,100+ restaurants. In addition, when Wanda joined Pizza Hut LLC, in 2015, she served as the Senior Director of Franchise Sales and was instrumental in transforming the Pizza Hut US franchise landscape by partnering to sell 2,000+ restaurants to new, well capitalized, diverse franchise buyers.
In 2020, Wanda led the launch of and continues to oversee the new Mosaic, multicultural under-represented employee resource group, including various Yum Brands’ employees from the Pizza Hut US, Pizza Hut Global and KFC Global divisions, headquartered in Plano, Texas. In this role, she is responsible for: 1) leading the Mosaic Steering Committee, 2) providing under-represented minority employees a voice and a seat at the table, and 3) ensuring Yum Brands (Taco Bell, KFC, Pizza Hut & Habit Burger) is diverse, at all levels, as the communities they serve. Wanda will continue to leverage Mosaic’s, six pillar foundation to ensure the organization will quickly transform from an employee resource group into an employee business group that levels the playing field for under-represented minorities, advocates for racial equality and removes racial biases/discriminatory practices within corporate offices, restaurants, brand strategies, advertising, and the global, restaurant franchise system.
She has more than 15 years expertise working for various Fortune 500, global companies such as Waste Management, Inc., United Airlines, and HBO, Inc. In addition, Wanda is an experienced, strategic leader with proven operations, sales, product marketing, and innovation skills and she is a strong thought partner and communicator, who effectively leads large teams to drive profitable growth.
Wanda graduated from Hampton University with a Bachelor of Science in Finance and graduated from the University of Houston Law Center with a Doctor of Jurisprudence.