Ovation is an actionable guest feedback loop. Not only can you collect feedback from customers in-store, delivery, or pickup, but Ovation gives you tools to resolve concerns in real-time and uncover the insights to improve brand-wide.
Consumers are only asked 2 questions using our tools and integrations: how was your experience and tell us more. Positive feedback goes online as public reviews, and all other feedback goes directly to Ovation’s award-winning app where managers can respond in 3 clicks with a personalized text to the customer to win them back.
Then, content from public reviews and private feedback goes into Ovation’s algorithm to give an easy-to-see overview of how the locations are doing and uncover hidden insights to improve.
Supporter
Ovation
Ovation
Address
833w 1800N
Mapleton, UT 84664
United States
Phone
801.383.2821
Representatives
CEO
973.945.7898
zack@ovationup.com
Chief Revenue Officer
385.237.9191
seth@ovationup.com